Haiken Hostal - Punta Arenas

Great staff, helpful and English-speaking. Decent kitchen, washer/dryer, good breakfast. Excellent location near town, hike, and bus station.

Was all great.

Great value for money, the room was spacious and clean. The location was convenient, close to the bus station and downtown. The staff, especially Gustavo, were helpful and kind.

The morning meal could have had a wider selection.

During our romantic escape, we liked the complementary breakfast, which was a great start to our day. We also enjoyed the fact that there was a self-service washing and drying machines that we could use free of charge. the hotel was in a prime location - close to city center and easily accessible to good food locations.

We disliked the thin walls. the sound of people walking from the hallways traveled into our room, interrupting our serene evening.

Fantastic for new year celebrations. The staff was superbly welcoming. They offered us an upgrade and it was fantastic to do my laundry for free. We enjoyed a short walk to the town and the bus station was at a stone's throw. Breakfast was mediocre but the view compensated it enough. The place was great for relaxation and to enjoy the tranquility of the area.

That the room was hot at night and I had to keep turning off the heater. The other downside was that it got stuffy inside when we closed the windows.

This place is wonderful! The staff exceeded our expectations. They promptly arranged for our transportation and were available via WhatsApp in case we needed anything. The room was spacious and comfortable with a private, heated bathroom and thick towels. We appreciated the location, which is close to the city center and good food spots. Breakfast was included and sufficient. The cleanliness of the bedding and towels was spotless!

Only minor complaint – the mattresses could be more comfortable.

Great value place with friendly staff. The hotel is located near the bus station and walking distance to everything. We loved the well-equipped kitchen and free laundry, which helped us save money during our stay. Additionally, the room was spacious, clean, and had a hot shower.

Nothing everything was great.

We had such a fantastic stay at this hostel. They allowed us to stay even when the hostel was closed and even provided us with a free night when our flight was cancelled. The rooms were spacious and the showers were great. The guest kitchen was a bonus too. The owners were very good for us. I highly recommend this hostel for its really good hospitality.

I had a wonderful experience staying at this hostel. The location was perfect, with easy access to the bus station and downtown area. My room was spacious and clean, and the kitchen had everything I needed. The staff was friendly and helpful, providing me with important information about payment options. Despite a few minor issues like a noisy environment and a warm room, I thoroughly enjoyed my stay. The breakfast, although not extensive, was sufficient. I highly recommend this hostel for its great service and convenient location.

The staff were very friendly and helpful, always willing to assist us during our stay. The location was great, with easy access to the main sights and attractions in the area. We really appreciated the fact that there was a kitchen available, where we could prepare our own meals.

One negative aspect was that the room became quite warm and stuffy at night, even with the heater turned off. Additionally, we found the breakfast to be a bit limited, it would have been nice to have more variety and options available.

The location of the hostel was very convenient, with several major attractions within a short walking distance. The room and bathroom were clean and well-maintained. The staff was friendly and helpful, providing useful information and even offering their contact details for any inquiries. The breakfast provided was decent, with a good variety of options. Additionally, the presence of a well-equipped kitchen and laundry facilities was a great advantage for a group of friends on a trekking trip.

One downside was the lack of whole grain bread and granola options in the continental breakfast.